Zaccariello’s Tailor and Formal Wear in Wallingford, CT Closed now

Reviews about Zaccariello’s Tailor and Formal Wear

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  August 31, 2020, by Sarah Vacher
  Overall summary: Took 4 months for 3 simple alterations to my wedding dress. The finished product is jagged and needs to be taken to another tailor to hopefully fix in time. Very dissatisfied and caution brides to find a different tailor. I gave this business my dress on March 10th for a wedding in late August. The dress needed to be hemmed, have a bustle put in, and the shoulder straps taken in a little. This is my first time really needing anything important tailored, so I will admit that I didn't know what to ask. The seamstress told me it might take "a little while" because prom season was coming. She did not give me any more of a timeline than that, and no estimate for pricing either. I left that day, and didn't hear anything for over 2 months. I called in May for an update, to see when I should expect my dress back. The man on the phone told me my dress hadn't been started at that point because they had a lot of prom dresses. He assured me that I'd hear back from them at the beginning of June to come in for a fitting. After a month, I called back to see when we could schedule my fitting. I was told AGAIN that they had not even begun working on my dress yet. At this point I told them I was frustrated, and I wanted a firm date. The tailor herself called me back and said that they would have me in for a first fitting in the last week of July. I told her that I wasn't okay with it taking that long, and if they had communicated this to me at the beginning I would have found another tailor. I said that I'd just like to just come get the dress. She backtracked and says she'll have it fixed for me soon. So I went in for my first fitting during mid June. It looked okay, and she told me she would have it done by the last week of June. They called me to pick it up July 7th, but even that I was okay with because I figured the holiday weekend may have been busy. I did not have a final fitting, they simply called me to pick up the dress. It was $210 dollars total, and the hemline is completely jagged, as the pictures show below. This was a terrible experience, and if I could do it again I would not take such an important garment to Zaccariello's. I am going to try to see if another tailor can take my dress and fix the terrible jagged cuts in time for my wedding.